Our on-site staff fulfil all the necessary roles and duties required for an effective property management service, as identified by the residents or clients. The Hurford Salvi Carr Property Management team manages these concierge services, including responsibility for all on-site staff, training, health & safety compliance, and day-to-day support. Whether it is a residential property, commercial building or industrial security services, the block property management team ensures that our on-site personnel are the effective interaction between the public and the building is conducted and looked after in a smart, professional and efficient manner.

Our concierge agency provides bespoke training, full management of on-site staff, and holiday and sickness cover.

We provide a training programme and full management of staff so that no issue or emergency is left unresolved and we encourage our porters to undertake NVQ courses.

On site staff training includes:

  • Basic First Aid Training and Management of the on-site Accident Book
  • Fire Marshall Plus
  • Fire Safety Plus
  • H&S Essentials
  • Manual Handling Policy & Risk Assessment
  • Manual Handling Plus
  • Security Awareness
  • Workstation Safety
  • Lift Entrapment Notice
  • Lone Working Policy & Risk Assessment
  • COSHH Risk Assessment

The training programme is monitored, and qualifications/training programmes renewed, as necessary.