If ever there was a people business, it’s property management.

We’re only ever as good as the service our people deliver and they’re the reason we’re able to provide truly market leading property management solutions for our clients.

So we’re always looking for the next talented, capable and focused team members to drive Hurford Salvi Carr Property Management forward.

The majority of our staff forge a career here and on average, they stay with us for over five years.

If you have the personality and drive we need, you could thrive as part of the Hurford Salvi Carr Property Management team. In return, we’ll offer you training and support specific to your role and encourage your continued professional development.

So if you’re after a future not just a job and feel you have what it takes to build a career with us, we’d love to hear from you. Please send your CV to jenny@hscpm.co.uk.

Current Opportunities

Senior Property Manager, Block Management

We are recruiting for an experienced Property Manager (Block) to join our team. We will only consider candidates who have a minimum of 5 years’ experience of managing their own portfolio.

Applicants must have a good knowledge of Landlord and Tenant legislation and a relevant qualification such as IRPM or AssocRics. You must be numerate, IT literate and have excellent verbal and written communication skills. Experience with onsite staff essential.

Salary is up to £45k depending on experience, skills, qualifications.

We expect our Property Managers to work two days in the Hertford Office, two days on site inspections and one day from home.

The role includes the following:

  • Undertaking site inspections and reporting in compliance with each block’s Management Agreement. Having the ability to identify any health and safety and repair issues which require actioning
  • Reporting to client any relevant issues in a timely fashion
  • A timely response to leaseholder enquiries
  • Ability to prioritise and effectively manage your workload. It is imperative to work well under pressure when dealing with a large volume of emails and telephone calls
  • Delegate work and management of a Property Administrator
  • Management of any site staff and approved contractors
  • Overseeing day to day and cyclical maintenance
  • Attendance at Client meetings and AGMs, primarily out of office hours
  • Preparing agendas and management reports and taking minutes of said meetings
  • Preparing Service Charge budgets and having the ability to give clarity to clients and/or leaseholders on these as required
  • Production of circulars and newsletters to lessees on management issues
  • Liaising with Surveyors and other professionals
  • Attendance at Tribunals and Courts when applicable
  • Ensure all correspondence including emails are filed on a regular basis

The Property Management team is supported by our Service Charge Accounts team and Legal Department.

CVs to Julie Howard, Head of Block Management by post or email: julie@hscpm.co.uk

Service Charge Accounts Administrator

Department: Property Management Accounts

Responsible to: Service Charge Accounts Team Leader / Senior Accounts Administrator

Purpose of role: To assist the accounts administrators with all data entry aspects of the service charge accounts receivable and accounts payable bookkeeping for a portfolio of properties.

Key duties and responsibilities: Items 1 to 11 from day one and expected to progress to the remainder of the duties.

  1. Allocate customer payments and resolve queries.
  2. Data entry of budgets onto accounting system.
  3. Raise Service Charge, Ground Rent and other regular or ad-hoc invoices as instructed and in accordance with the lease.
  4. Send invoices and information to customers by post and email.
  5. Credit control.
  6. Calculate and set up Direct Debits for customers.
  7. Manage centralised email inbox.
  8. Filing and keeping files in good order.
  9. Resolve internal and external queries.
  10. Export accounting data to excel and prepare audit packs containing the appropriate invoices and bank statements for auditors.
  11. Ebilling and Indexing.
  12. Assist with and conduct bank reconciliations.
  13. Data entry of Journals as instructed.
  14. Enter supplier invoices in accordance with procedures.
  15. Pay Suppliers in the accounting system and make payments on a regular basis.
  16. Reconcile supplier statements and deal with queries.
  17. Monitor cash position and take action as required.
  18. Investigate discrepancies on control accounts, e.g. recharges.
  19. Calculate and invoice utility, insurance and ad-hoc recharges.
  20. Calculate and invoice the end of financial year balancing charge.
  21. Any other duties as reasonably required.

Software used:

  • QuickBooks
  • Microsoft Excel, Word, Outlook

Behavioural competencies:

This will be a high volume, fast paced role that will require the appropriate candidate to work independently to enter accurate supplier and customer accounting information. They will need to follow the instructions of the accounts administrators and team leader to ensure that all deadlines are met. They will need to work as part of a team to ensure the team provides a quality service. The right candidate will be willing to progress their skills and knowledge and take on more duties where required.

  • Team player – willing and able to follow instructions.
  • Ability to work under pressure, multitask and cope with changing priorities.
  • Confident telephone manner.
  • Customer service skills.
  • Successfully balance speed with accuracy.
  • Highlight potential problems as soon as they are recognised.
  • Problem solving skills.
  • Proactive behaviour.

Salary on application and AAT study support for the right candidate.