Hurford Salvi Carr Property Management Limited has achieved ARMA-Q accreditation – the new regulatory regime for residential leaseholder managing agents. ARMA-Q has been introduced by ARMA the industry’s trade body, in the absence of any statutory regulation, with the aim of pushing up standards of property management across the board.
Flat owners who use ARMA-Q accredited agents to manage their property will be guaranteed a number of safeguards including:
In your lease, you will see that the Landlord has to keep the whole building in good repair, but you and the other flat owners have to reimburse the costs of doing this. This is called a ‘Service Charge’. The Charge normally covers not only general maintenance and repairs, but also insurance of the building and possibly also maintaining lifts and pumps, lighting and cleaning of common areas, health & safety inspections and perhaps even the cost of a concierge if one is employed . The Service Charges may also include the costs of management by the landlord or by a professional managing agent, and they ought to include contributions to a reserve fund if the lease allows this.
At HSCPM we are constantly looking to improve the service we give, and good IT is the foundation of any modern business. This week we are starting Phase I of an upgrade to speed up communications and increase our server capacity. With the new online services we have developed, and the ones in the pipeline, we need to ensure that we use the latest software and fibre optics to deliver what our customers want.
Jim Thornton, HSCPM's Group Managing Director, has written a series of booklets to help leaseholders come to terms with and understand the demands of flat living. Below is an extract from the latest booklet, 'HELP! I don't understand the Service Charge Accounts':
We read a very interesting article in the Financial Times recently on Terrorism Insurance, so we thought we'd share it:
Companies are facing a sharp increase in the cost of protecting themselves against terrorism after George Osborne, the chancellor, demanded a big rise in the fees the Treasury receives from a collective unlimited backstop fund, insurance executives have warned. The Pool Re scheme, established 21 years ago when the IRA was carrying out attacks, is designed to meet the commercial property claims of insurers arising from terrorist incidents. Funds are built up through premiums on the industry. If losses from an attack are so large that they exhaust the funds – which stand at £5.5bn – the Treasury steps in to make up the shortfall. In return for this guarantee, it charges a fee of 10 per cent of Pool Re’s annual premium income, paid by the insurance industry.
In the latest update on the Philips v Francis case on Major works, News On The Block wrote:
The court of appeal has overturned the decision of the High Court in Philips v Francis. For the last two years there has been considerable anxiety amongst landlords, property managers and leaseholders regarding the interpretation of the meaning of 'qualifying works'. Today's ruling provides much needed clarity to the position and will be welcomed by all those involved in major works across the industry.
Ashby Building Surveyors in Hertford has a vacancy for a competent Building Surveyor with experience in Property Management, Building Pathology and good project management experience.
A Chartered Surveyor or building professional would be preferred, however applicants with the relevant experience would also be welcome.
A vacancy has arisen for a Trainee Property Manager.
Based in our Hertford office, you will work with an experienced team managing residential blocks of apartments.
You will display excellent written and verbal communication skills and be able to handle customers diplomatically. The role will require the successful candidate to independently manage workloads and deadlines with common sense and possess the confidence to hold meetings to share information with residents.
To apply, please submit a CV and covering letter to: